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Download Hermes Health and Connect with A Physician NOW
Download the Hermes Health app now to start connecting with a physician for all your medical needs.
Download Hermes Health and Connect with a Physician NOW
Download the Hermes Health app now to start connecting with a physician for all your medical needs.
how it works
Simple, Convenient, Effective
1
Tap the App
Log onto the Hermes Health App and enter our virtual waiting room. No appointments, no scheduling. We are available to treat you 24/7.
2
Get Treated
Our physicians handle patients of all ages and are trained to manage every medical problem. We can e-prescribe medications, arrange same-day imaging or urgent specialist consults. We will do our best to keep you out of the Emergency Room unless absolutely necessary.
3
Expedited Next Step
If an ER visit is required, we direct you to the closest appropriate facility. Prior to your arrival we will call ahead to discuss our concerns to make sure you receive rapid high-quality care. Finally, we follow up with your concierge PCP when you are discharged from the hospital.
how it works
Simple, Convenient, Effective
1
Tap the App
Log onto the Hermes Health App and enter our virtual waiting room. No appointments, no scheduling. We are available to treat you 24/7.
2
Get Treated
Our ER physicians handle patients of all ages and are trained to manage every medical problem. We can e-prescribe medications, arrange same-day imaging or urgent specialist consults. We will do our best to keep you out of the Emergency Room unless absolutely necessary.
3
Expedited ER Experience
If an ER visit is required, we direct you to the closest appropriate facility. Prior to your arrival we will call ahead to discuss our concerns to make sure you receive rapid high-quality care. Finally, we follow up with your concierge PCP when you are discharged from the hospital.
Our Services
Virtual Care
Comprehensive Telemedicine
Virtual consultations from home
Remote vital signs monitoring
24/7 immediate access
Total Wellness
Streamlined Care Navigation
Same-Day Imaging*
Expedited Specialist Access
ER Fast Track
*For certain imaging modalities, scheduling may take more than 24 business hours
Our Services
Total Wellness
Streamlined Care Navigation
Same-Day Imaging*
Expedited Specialist Access
ER Fast Track
*For certain imaging modalities, scheduling may take more than 24 business hours
Virtual Care
Comprehensive Telemedicine
Virtual consultations from home
Remote vital signs monitoring
24/7 immediate access
FAQ Responses for Connection and Call-Related Problems
FAQ Responses for Connection and Call-Related Problems
How do I sign up?
I can't connect to a doctor through the app. What should I do?
The virtual ER waiting room isn't loading. How do I get help?
I can hear the doctor but they can't hear me during the call.
The video call keeps freezing or the quality is poor.
How do I sign up?
I can't connect to a doctor through the app. What should I do?
The virtual ER waiting room isn't loading. How do I get help?
I can hear the doctor but they can't hear me during the call.
The video call keeps freezing or the quality is poor.
Troubleshooting Guides for App Navigation and Feature Access
Troubleshooting Guides for App Navigation and Feature Access
I can't find where to request prescription refills
How do I access my visit summaries?
I accidentally canceled my call while in the waiting room. Do I lose my place?
I can't find where to request prescription refills
How do I access my visit summaries?
I accidentally canceled my call while in the waiting room. Do I lose my place?
Emergency Backup Communication Procedures
Emergency Backup Communication Procedures
The app is completely down and I have a medical emergency. What should I do?
I'm having trouble during off-peak hours. Is support available?
The app is completely down and I have a medical emergency. What should I do?
I'm having trouble during off-peak hours. Is support available?